Cancelling a booking: what you get back
Cancel from the game page. More than 48 hours before kickoff you get 100% back in your balance, then less as kickoff gets closer, and nothing under 4 hours.
Updated 25 October 2026
Cancel from the game page. Your refund goes to your wallet balance.
| When you cancel | You get back |
|---|---|
| On the waiting list, any time | 100%, no fee |
| More than 48 hours before kickoff | 100%, no fee |
| 12 to 48 hours before kickoff | the price minus a 1.00 EUR fee |
| 4 to 12 hours before kickoff | 50% |
| Less than 4 hours before kickoff | nothing |
- You can't cancel in the last 30 minutes before kickoff.
- Didn't turn up? No refund, and you get a yellow card. See Lates, no-shows and cards.
- If a friend paid for a spot, it has its own rule. See Bringing a friend.
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