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Lates, no-shows and cards

3 lates or 1 no-show earn a yellow card, 2 yellow cards make a red card, and red cards mean suspensions, up to a permanent ban.

Updated 20 October 2026

  • 3 lates = 1 yellow card
  • 1 no-show = 1 yellow card
  • 2 yellow cards = 1 red card

What a red card costs you:

  • 1st red: a 2-week suspension
  • 2nd red: a 1-month suspension
  • 3rd red: a permanent ban

Play 10 clean games in a row and your count goes back to zero. A late or a no-show in between starts it again.

Miss a game and you don't get a refund. Can't make it? Cancel up to 30 minutes before kickoff. You lose less, and someone else gets your spot.

Think a card was a mistake? Write to us (see Contacting the PrimePlay team) with the game and what happened.

Still stuck?

Ask Cristiano, our assistant, for an answer now, or write to the team.