Lates, no-shows and cards
3 lates or 1 no-show earn a yellow card, 2 yellow cards make a red card, and red cards mean suspensions, up to a permanent ban.
Updated 20 October 2026
- 3 lates = 1 yellow card
- 1 no-show = 1 yellow card
- 2 yellow cards = 1 red card
What a red card costs you:
- 1st red: a 2-week suspension
- 2nd red: a 1-month suspension
- 3rd red: a permanent ban
Play 10 clean games in a row and your count goes back to zero. A late or a no-show in between starts it again.
Miss a game and you don't get a refund. Can't make it? Cancel up to 30 minutes before kickoff. You lose less, and someone else gets your spot.
Think a card was a mistake? Write to us (see Contacting the PrimePlay team) with the game and what happened.
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Still stuck?
Ask Cristiano, our assistant, for an answer now, or write to the team.