Contacting the PrimePlay team
Ask Cristiano in the chat first, tap Talk to us to reach a person, or email support@primeplay.football. We reply within 24 hours on weekdays.
Updated 25 October 2026
Ask Cristiano first. Open the chat. Want a person? Tap Talk to us at the top of the chat. If you're signed in, we reply in Messages, in a "PrimePlay Support" conversation. If you're signed out, we reply by email.
Email: support@primeplay.football. For privacy requests: privacy@primeplay.football.
WhatsApp: join our WhatsApp Community from the Contact page.
We reply within 24 hours on weekdays. Writing about a game? Tell us the venue and the kickoff time.
Got a bug or an idea? Tap Send feedback in the You tab.
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Still stuck?
Ask Cristiano, our assistant, for an answer now, or write to the team.