When to arrive

Get to the pitch 10 to 15 minutes before kickoff. The time on the game page is when your pitch slot starts.

Updated 25 October 2026

Get there 10 to 15 minutes before kickoff. The time on the game page is when the pitch slot starts, and we kick off with whoever's there.

Tap Get directions on the game or venue page to open Google Maps or Apple Maps. Venue pages also show the nearest metro and train.
Turn up after kickoff and you're late. 3 lates earn a yellow card.

Can't make it? Cancel up to 30 minutes before kickoff, so someone on the waiting list can take your spot.

Still stuck?

Ask Cristiano, our assistant, for an answer now, or write to the team.