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How does a PrimePlay game work?

You book a spot, turn up 10 to 15 minutes before kickoff, and a Game Captain makes the teams. There's no referee.

Updated 25 October 2026

  1. Book. Join a game from Play and pay with your balance or a card.
  2. Turn up. Get there 10 to 15 minutes before kickoff. The time on the game page is when your pitch slot starts.
  3. Play. A Game Captain, picked by us, makes the teams and runs the goalkeeper rotation. There's no referee, so you call your own fouls.
  4. After. Vote for Man of the Match in the game chat. Your games count towards your stats, ranks and achievements.

Not sure what a match or Shuffle is? See Game modes.

Still stuck?

Ask Cristiano, our assistant, for an answer now, or write to the team.